Shipping & returns
No small print games
Dispatch
Ships from the nearest fulfilment centre within one business day.
Delivery
Orders over $65 ship free; under $65 it's a flat $6 CAD per order. Delivery typically takes 5-12 days, with tracking sent by email.
Returns
30 days, used or not, full refund to your original payment method. Return shipping is on us.
Not sure what delivery will cost you? Open the cart and use the shipping calculator — enter your province and postal code and it shows the exact rate before you check out, including when the $65 free-shipping cutoff kicks in.
How returns work
- 1. Email us with your order number within 30 days of delivery.
- 2. We send a return label and address the same day.
- 3. Once it's scanned by the carrier, we refund in full — you don't wait for it to land back with us.
Damaged or faulty
If it arrives damaged or stops reading correctly inside the warranty window, send a photo and we'll ship a replacement without asking for the old one back first.
Anything unclear? Ask us.